Clan McIlhenny, good people

20131023-172023.jpgRegular readers will recall I recently was overjoyed (Bobby, too) at receiving a birthday gift of a gallon of McIlhenny’s Tabasco sauce. Yes, a gallon.

How could I possibly need more Tabasco?

Well…I have a problem. Okay, not even getting into the list, I mean, I’m now even more obsessed with Tabasco! I grew up eating the regular one but they have a lot more. Not only do they have other flavours but other items — not just pepper sauce! Well, I spent time digging around their site and drooled over foodstuffs and fun items that you really don’t want to try to eat–like shirts and ties.

-are the new readers gone yet?

maker's markMcIlhenny Reserve wax sealSo! Here I are -family joke, one of my cousins was a toddler and her parents sang out, ‘Where are you, RuthieMae?’ She sang back, ‘Here I are!’ Cute!  almost Christmas and McIlhenny Co. offered this fabu deal where you got free shipping, $10 off and a free bottle of their Reserve Sauce, topped with green wax, à la Maker’s Mark. -why are you unsurprised that I make whiskey references?

Why not, right? I ended up getting a bunch of little things that I can hand out to people I love who stop by the ranch this Christmas. Yay!

But what arrived via UPS last night? -Bobby was so excited, he scared Brown. I told him that Bobby wouldn’t bit him, which is partially true. Bobby only bites things (including people) who scare or hurt Sissy–as Brother found out.

A freaking huge, heavy box! It included my many small items but then out came some other stuff…and a letter. The letter stated they were unable to give me a free Reserve ‘wrapped’ (wax sealed) as they’d run out due to high demand. Instead, they gave me:

Dude. That’s good customer service. I joked that it’s probably all stuff they want to clear out to avoid counting in inventory this spring but still.

Fantastic. Thanks, Clan McIlhenny! -and the sweet elf who filled my box!

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10 thoughts on “Clan McIlhenny, good people

  1. And doesn’t it feel good to be the recipient of good customer service……one reason why I buy a lot of stuff online from Hong Kong instead of buying locally…..the service is much better and prices 40% cheaper.

    Oh, and I like this new blog theme….much less confusing for an old codger like me.

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    • Lily says:

      It does, indeedy!

      I’ve heard a lot of good things about buying directly (apart from MacPsych’s recent headknocker with ordering paper, of all things, ended up just going to a shop, poor lamb).

      I order a lot of things at discount rates but they’re knockoffs from China–which are not up to snuff! Case in point my 12USD microphone/headphones (rather than much pricier real ones) broke when I barely got them caught and yanked on them. Real ones take a much harder whacking to destroy. Now, I’m out microphone/headphones after using them less than a week!

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      • Yep, sometimes it pays to go for quality rather than price.

        I recently bought a camera. ….In my town they wanted $800 with a delivery time of 7 days…..I bought the identical product from HK for $520 and it was home delivered 4 days later.

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        • Lily says:

          Woot!

          I just ordered another pair, nicer ‘make’ (a real brand) but a step down in technology, therefore only 25USD. Meh.

          It’s funny cos that’s what I’d normally have gone for but didn’t. Ah, well.

          I look forward to more pictures from that new ‘cam’ree’ as my mammy called them.

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  2. I like your new layout too – but that might be because the comment boxes are back LOL 🙂
    Tabasco sauce went into covering up a lot of cooking sins when I was at uni.
    I had a funky little knitted cap on my wish list for my kids to shop from and one of them said “mum, it says it’s going to take 21+ days shipping” . So I went and looked and saw that it was shipped from China! The cap is less than $10 so you’d have to wonder how it was worth shipping *one* out at free shipping.

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    • Lily says:

      Mind-boggling!

      Amazon ships my stuff 1 item per box, so I’ll get 3 boxes in a day. Crazy. I understand it’s due to how their warehouses are setup (either inside or external location) but it’s still odd.

      I, too, resort to Tabasco when a recipe is blasé. But I also plan to use it, particularly in Bloody Mary’s!

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  3. Nice swag! (I almost thought that you made your blog colors match the tabasco sauce bottle colors).

    By the by, thank you for the Christmas card! It came a day ago! Happy happy joy joy to you and Bobby, too!

    Like

    • Lily says:

      Thanks!

      Nope, this was my test to see if it would jiggle on comments, which I had NOT turned off. WP being effed up.

      I ended up leaving it as I LOVE celebrating anything possible:)

      But, I may leave it year-round. 🙂

      Like

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